Frequently Asked Questions

Check-in times

Check-in is at 2:00pm

Upon check-in all guests are to present a valid credit card and current photo identification.

If you wish to make a reservation on someone else’s behalf please contact us prior to booking as you will need to complete and return a credit card authorization form along with a copy of the credit card being used for the reservation.

Check-out times

Depending on availability late check-out can be arranged. If available, late check-out up to 12:00 is complimentary. Any time after 12:00 up until 5:30pm will incur a charge.

Deposit and payment policy

A valid credit card is required to guarantee your booking at the time of reservation. A deposit equivalent to the first night’s accommodation is required when making your reservation. The balance of payment is payable on arrival. Accounts must be paid in full on departure

Cancellation policy

Reservations cancelled within 48 hours of date of arrival will incur a cancellation fee equivalent to the first night’s accommodation. Guest failing to arrive will be charged as per the cancellation policy. This will automatically be charged to your credit card.

Bedding configuration

All our apartments feature kind size beds, however if you need twin beds instead, this can be arranged at one off extra charge. Please let us know when you make the booking.

Long stay accommodation

We provide flexible accommodation for those who are looking for temporary home in inner City area.
If you are seeking for 1-4 month accommodation, please call us on 07 3844 4433 or visit us during office hours to find out the best rate.


Payment types


Parkview Apartments accepts the following forms of payment:

  • American Express
  • Bankcard
  • Debit Cards
  • Diners Club
  • Mastercard
  • Visa
  • Cash

Please note a surcharge of 3% applies to Diners, American Express credit cards and a 2% surcharge applies to Mastercard and Visa credit cards.

After hours access

Parkview Apartments Reception Desk is open between :

Monday – Friday 8:00am – 5:30pm

Saturday 8:00am – 12:30pm

Sunday and Public Holidays 8:00am – 10:30am

If you are due to arrive outside these hours, guests should contact us for after-hour arrival instructions. We have an after-hour check-in system where the guest can get their apartment keys, remote for the vehicle access gate (if required) and instructions to their apartment via our computerised key safe.

Please advise us in advance if you’re bringing a vehicle.

Transport

Cultural Centre Busway (600m)

The Cultural Centre Busway is a 600m walk from Parkview Apartments and is located on Melbourne Street near QPAC. From here public transport can be taken all over Brisbane.

CityFerry/CityCat Terminal (500m)

The CityCat runs along the Brisbane River starting from Hamilton through the city to the University of Queensland with various stops along the route. The CityCat terminal closest to Parkview Apartments is adjacent to QPAC at Southbank.

Train Station (500m)

South Brisbane Station, located on Grey Street, is the closest station to Parkview Apartments. Train timetables can be found at www.translink.com.au . The airport train also stops at South Brisbane Railway Station. More information available at www.airtrain.com.au

Airport Transfer

Guests requiring an airport transfer to/from either Brisbane Domestic or Brisbane International Airports can book a bus now. For more information please refer to www.con-x-ion.com/faqs

Please advise your flight details at least 24 hours prior to arrival to secure your seats.